Plans built for every stage of your growth
Communication solutions designed around your use cases, your teams, and your performance goals.
per user/mo, billed annually
1 user minimum
Ideal for solopreneurs or small teams who want to communicate efficiently.
per user/mo, billed annually
3 users minimum
Ideal for SMBs that want to unlock the full potential of their sales or support teams, with no limits.
10 users minimum
A tailored plan for companies that want to manage customer conversations efficiently.
Telephony
- Calls: Includes outbound calls to mobiles and landlines in the selected region within a fair use limit of 250 different numbers per user per month, as well as unlimited inbound calls.
- Exclusions: Toll-free numbers, premium rate numbers, shared cost services, international calls, and call forwarding to numbers outside the selected region.
SMS
- Included: Messages sent to numbers within the selected region.
- Exclusions: SMS sent via workflows, bulk campaigns, or CRM automations are excluded.
Enhance your experience with our add-ons to unlock your team’s full potential
Data Extend
Enable mobile team members with internet connectivity in 40+ countries.
From 4GB to 250 GB per user per month.
Choose your plan
AI Receptionist
Free your teams from front-desk calls: hand off your switchboard to a smart agent that never sleeps.
AI Analysis
Focus on your customer, not on note taking. The AI writes the recap and sends it to your CRM.
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Pro
Business
Telephony
eSIM Calls & SMS
Outbound calling
Unlimited inbound calling
Included number
Additional number price
Personal voicemail
Team voicemail
Call on hold (music)
IP desk phone
Shared contacts
Non-premium number
Call recordings
Messaging
Shared SMS
Shared WhatsApp Business
Shared Facebook Messenger
Conversation Intelligence (add-on)
Voicemail transcription
Call transcription
AI call summary
AI sentiment analysis
Personal AI receptionist
Agent Management & Performance
Call analytics
Team SMS / WhatsApp analytics
Team analytics
Live call monitoring
Sales Dialer
Power dialer
Predictive dialer
Progressive dialer
Automatic answering machine detection
AI voicemail drop
Productivity
Business hours messaging
On-call routing rules
Mobile and desktop apps
Do not disturb
External collaboration
Call transfer
Internal extension calls
Second call (call waiting)
Auto callback for missed calls
Queues
Interactive voice menu (IVR)
Agent queues
Smart call routing
Administration & security
Agent status management
Groups and teams
Roles & permissions
Show available agents
Integrations & apps
Click-to-call
Native CRM & helpdesk integrations
Access to our API (on request)
Access to our webhooks (on request)
Team collaboration
Chat
Video conferencing
Screen sharing
Polls
PDF sharing
Remote control
YouTube live streaming
Support & Customer Success
Help center access
Chat support
Email support
Group onboarding webinars
Personalized onboarding
Designated success manager
Executive business reviews
Priority support
Phone support
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Frequently asked questions
Why choose Un1ty instead of a standard license?
Un1ty is not just a license provider. It is an aggregator of managed solutions. Our infrastructure is natively compatible with market leaders: 3CX, Microsoft Teams Phone, and Webex. By choosing Un1ty, you get a turnkey solution that includes high-availability hosting in France, full managed services, secured flows, and expert support, regardless of the collaboration tool you use.
Where are my data and communications hosted?
Sovereignty is at the heart of our service. 100% of our infrastructure is located in France, in secure data centers. This ensures full GDPR compliance, maximum security for your voice traffic, and lower latency for optimal audio quality.
Does the displayed price include the subscription and communications?
Our plans cover the platform intelligence and managed services. For calls, we include our own SIP Trunks (unlimited bundles or per-second billing) so you get a single invoice and simplified line management.
Do I need to replace my existing desk phones?
Not necessarily. Our solution is compatible with most IP phones on the market (Yealink, Fanvil, Snom, etc.). You can also go fully hardware-free using the mobile and desktop apps (softphones) included with 3CX, Teams, or Webex.
Do you offer features tailored to my industry (Hotel, Healthcare, CRM)?
Yes. We deploy specialized modules based on your needs: hotel software integration (PMS), computer-telephony integration (CTI) with your CRM, or advanced queue tools for contact centers.
How does number porting work?
We handle the entire portability process. You keep your current phone numbers with no service interruption. Our teams manage the administrative and technical steps with your previous operators.
My company is growing. How does my plan evolve?
Un1ty scales natively. You can add users or increase concurrent call capacity instantly. Your communications system adapts in real time as your business grows.
