Get mobile native enterprise telephony with every plan
per user/mo, billed annually
3 users minimum
Maximize the potential of your mobile customer communications.
per user/mo, billed annually
3 users minimum
This is a powerful solution that will boost productivity and performance.
per user/mo, billed annually
10 users minimum
A custom Un1ty package that meets your business needs.
Use our AI assistant to analyze calls and send the summary to your business software. Only €19/user ⓘ
Build lasting customer loyalty
Connect
Pro
Business
Voice Features
Messaging features
SMS/MMScheck what’s included
SMS bots (virtual agents)
Bulk SMS campaigns
WhatsApp inbox
Facebook Messenger inbox
Conversation Intelligence
Call transcription
Voicemail transcription
Data and reporting tools
AI analytics
Agent Management & Performance
Call ratings
Call analytics
SMS analytics
Team analytics
Advanced analytics & reporting
Live call monitoring (Listen, Whisper & Barge)
Productivity
Business hours
Working hours
Mobile and desktop applications
Advanced appointment scheduling
Blacklist calls
Do not disturb / Do not call
Custom call wrap up (Time settings)
Sales Dialer
Preview dialer
Predictive dialer
Dynamic dialer
Sales Dialer: Voicemail drop
Sales Dialer: Voicemail drop
Sales Dialer: Call redialing
External Collaboration
Call forwarding & transfer
Phone number extensions
Call tracking & recording
Concurrent calls
Sales Dialer: Call redialing
Customer Call Management
IVR / Call menus
Call queues
Intelligent routing
Workforce Management, Admin & Security
Custom agent availability reasons
User groups
Roles & permissions
Real-time agent availability
Integrations & apps
Click-to-call
CRM and helpdesk tools
Data and reporting tools
Salesforce integration
APIs
Team Collaboration
Chat
Video conferencing
Screen sharing
Polls
PDF Sharing
Remote assistant
YouTube live streaming
Support & Customer Success
Help center access
Chat support
Email support
Group onboarding webinars
Personalized onboarding
Designated success manager
Executive business reviews
Priority support
Phone support
Plans made for you
per month
5 GB Data
Unlimited calls/SMS/MMS to and from the EU / DOM / Andorre
3G / 4G network
Multichannel customer support
per month
30 GB Data
Unlimited calls/SMS/MMS to and from the EU / DOM / Andorre
3G / 4G network
Multichannel customer support
per month
70 GB Data
Unlimited calls/SMS/MMS to and from the EU / DOM / Andorre
5G included
Multichannel customer support
per month
130 GB Data
Unlimited calls/SMS/MMS to and from the EU / DOM / Andorre
5G included
Multichannel customer support
per month
200 GB Data
Unlimited calls/SMS/MMS to and from the EU / DOM / Andorre
2h of calls from the USA/Canada
5G included
Multichannel customer support
Add-ons
Included in your free trial. Add or remove anytime.
AI Greeting Assistant
Increase agent efficiency with a personal AI assistant in the inbox.
Teams in Un1ty
Advanced dashboards for Sales and Support team
Cyber +
You can secure, track, and manage Android, iOS, Windows, and macOS devices, all in one place.
Frequently asked questions
Who is your solution designed for ?
Our solution is tailored for businesses, franchises, public institutions, and multi-site organizations.
Can we keep our existing phone numbers ?
Yes, we fully support number portability. You can keep your current lines with no service interruption during the switch.
Will we have a dedicated point of contact ?
Yes, each client is assigned a dedicated account manager, available for day-to-day support, specific requests, and ongoing fleet management.
Do you offer technical support ?
Yes, our customer support team is available Monday to Friday via phone and email. We respond to all requests within an average of 24 hours.
Can we customize the offer to fit our needs ?
Absolutely. The Un1ty offer is 100% flexible. You can adjust your lines, plans, and fleet anytime, with no constraints.
Do you provide long-term support ?
Yes. We aim to build lasting partnerships. We support you as your needs evolve, helping you scale smoothly, optimize usage, and control your budget over time.
Can we customize the offer to fit our needs ?
Absolutely. The Un1ty offer is 100% flexible. You can adjust your lines, plans, and fleet anytime, with no constraints.
What does the Un1ty deployment process look like ?
Deployment follows a structured, five-step process over approximately 4 to 6 weeks:
Week 1: Kick-off video meeting to define scope and align on your needs
Week 1–2: Platform configuration by our internal teams
Week 2–4: Delivery of hardware (plug & play) or on-site installation if selected
Week 4–5: Setup of equipment and final configurations
Week 5–6: Testing, quality checks, and go-live
A dedicated project manager is assigned to each deployment to ensure a seamless, fast, and predictable rollout.
How can we monitor and manage our mobile lines ?
With the Un1ty app, you have full control over your mobile fleet from your smartphone or desktop.
You can:
Monitor real-time usage (data, calls, SMS)
Activate, suspend, or terminate lines
Access invoices, order history, and account settings
The app is designed to be intuitive, responsive, and accessible to all your employees — with admin-level access for full fleet control and restricted roles where needed.
Which devices are compatible with the Un1ty app ?
The app is available on iOS, Android, and Web. It works seamlessly across smartphones, tablets, and computers.
What is Cyber+ Mobile ?
Cyber+ Mobile is a cybersecurity solution offered to all Un1ty clients. It lets you secure, monitor, and manage all your business devices (Android, iOS, Windows, macOS) from a single, centralized platform.
Can all my employees use it ?
Yes. All users in your fleet can benefit from Cyber+ Mobile protection, regardless of their device or access level. Administration remains centralized, so you stay in full control.
Are my employees’ data protected ?
Yes. Personal data is separated from business usage through our mobile device management tools. GDPR compliance is built-in by design across all Un1ty solutions.
