The AI-Powered, Flexible, and Integrated Communication Platform
Un1ty is the communication solution that connects businesses and their customers wherever they are through innovative, AI-driven technologies.
and remote teams
100% integrated
at no extra cost
Communicate easily with your customers wherever you are
Calls, SMS, WhatsApp, Teams… communicate with your customers across all your channels
100% reliable communications, whether your teams are in the office or on the move
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International calls with no extra charges, even for customers around the world
Quickly boost your team’s performance
All the key features of top call centers for inbound and outbound calls
AI serving sales performance and customer experience through intelligent solutions
Manage your customer conversations with actionable data
Supercharge your business with telephony integrated into your tools
With Un1ty, your business telephony integrates effortlessly with your existing communication solutions and business tools.
Our customers testimonials
We work with Un1ty with several of our companies and we are very satisfied with the service provided as well as the support!
Lisa Chang
I’ve been a Un1ty customer for a while now (I even knew Mon Mobile Pro!!). It’s a pleasure working with them — I’ve had no communication issues with the technical team, who always respond quickly and efficiently.
Christophe Guillard
“They never let us down and regularly check in to ensure everything is running smoothly. I highly recommend their services to anyone looking for a reliable, competent, and customer-focused partner.”
Aline Bermudez
Ready to transform your business communications ?
Discover the Un1ty solution for free
Un1ty, the future-focused business communication solution
At Un1ty, technology serves people—not the other way around.
Convert unused mobile data into donations for causes you care about through our 1% for the Planet commitment.
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Frequently asked questions
How do you choose the right communication platform for your business ?
To choose the right business communication platform, it is essential to assess telephony needs, required communication channels, ease of integration with existing tools, security, regulatory compliance, and the platform’s ability to scale with the business. The right solution should meet current needs while supporting future growth.
What are the benefits of a cloud-based communication platform for businesses ?
A cloud communication platform offers many benefits: fast deployment, flexibility, scalability, reduced infrastructure costs, remote access, and automatic updates. It easily adapts to business growth and new work models such as remote work and hybrid teams.
Can a communication platform integrate with a CRM or other business tools ?
Yes, modern communication platforms offer integrations with leading CRMs and business tools. These integrations make it possible to display customer information during calls, synchronize interaction histories, or automate workflows—significantly improving team efficiency and customer relationship quality.
Can customer and internal communications be centralized on a single platform ?
Yes, this is one of the main advantages of a business communication platform. It centralizes both internal communications (team collaboration, internal calls) and customer communications (support, sales, contact centers), while maintaining a unified and structured view of all interactions.
Are business communication platforms compatible with VoIP telephony ?
Yes, most business communication platforms are built on VoIP technology. This allows calls to be made over the Internet, reduces telecom costs, enables remote deployment, and provides great flexibility—especially for distributed or mobile teams.
What types of businesses are business communication platforms designed for ?
Business communication platforms are suitable for SMEs, mid-sized companies, and large enterprises alike. They are ideal for organizations looking to structure their telephony, improve customer relationships, equip sales or support teams, or support remote and hybrid teams with a reliable and scalable communication solution.
Which communication channels are included in a unified communication platform ?
Depending on the solution, a unified communication platform may include: - Business telephony (inbound and outbound calls) - Contact centers - SMS - Chat - Email - And sometimes additional digital channels All these channels are managed from a single interface to centralize interactions and communication history.
Can a communication platform replace traditional business telephony ?
Yes, a modern communication platform can replace traditional business telephony. Built on cloud and VoIP technologies, it offers the same core features (calls, numbers, call routing) while adding greater flexibility, mobility, and advanced capabilities such as omnichannel communication, reporting, and business tool integrations.
What is the difference between a communication platform and a business telephony solution ?
A business telephony solution mainly focuses on managing phone calls (VoIP, business numbers, call routing systems). A business communication platform goes further by embedding telephony into a broader ecosystem that centralizes multiple communication channels, management tools, business integrations, and advanced features for customer relationships and internal collaboration.
What is a business communication platform ?
A business communication platform is a centralized solution that manages all professional communications within a single tool. It typically includes business telephony, voice calls, and customer communications, and may also support additional channels such as SMS, chat, email, or contact centers. The goal is to simplify interactions, improve productivity, and deliver a seamless, unified communication experience.
