The Right Resource, at the Right Time, for Every Need

At Un1ty, our priority is simple: help you quickly find the right answers on your own—while ensuring you’re fully supported at key moments.

Dedicated Human Support from Day One

Deploying your Un1ty solution is a critical step. Our teams guide you through the entire implementation process from contract signature to full adoption by your employees.

Signature

Validation of your offer and requirements

Appointment of your dedicated point of contact

Immediate project launch

Project Kickoff

Understanding your organization and workflows

Definition of objectives and timeline

Alignment on business and technical expectations

Technical Setup

Ordering your equipment

Technical configuration and integrations

Testing to ensure a smooth go-live

Delivery & Onboarding

Delivery and activation of equipment

User onboarding support

Team-wide rollout under optimal conditions

Everyday Support: Resources at Your Fingertips

For everyday questions, support resources are directly accessible within the Un1ty app.

Help Center : Clear, practical articles to answer your usage-related questions. Access the Help Center

AI Chat : Available 24/7, providing instant answers whenever you need them. Open Live Chat

Human Escalation : Didn’t find the answer you were looking for? You’ll be connected with one of our experts for complex or specific requests.

Order Management: One Dedicated Address, Immediate Handling

Need to quickly add a line, update options, or order new equipment ?

To ensure maximum responsiveness and centralized request management, we provide a single dedicated contact address.

orders@un1ty.one

Another Request? Get in Touch

If your question isn’t related to everyday usage or order management, our team is here to help.