Delegate your calls to AI: answer, screen, and qualify with zero wait time.
Don't let another ring interrupt your focus or vanish into the void.
Powered by the market's most advanced voice technologies (OpenAI Whisper & LLM), our AI Voice Agents understand natural language, adapt to your rules, and handle the conversation.
Everything automatically syncs to your CRM, even if your phone is turned off.
Three virtual agents. Custom intelligence for your business.
Reception: AI Receptionist
The switchboard operator that never sleeps.
Replace complex voice menus (Press 1, Press 2) with a real conversation.
The AI greets your customers with a natural voice, understands the intent of their call, answers FAQs (hours, tracking), and transfers the call to the right department only if human intervention is needed.
Zero wait time, 24/7.
Screening: AI Boss-Secretary
The bodyguard of your time.
Inspired by the "Call Screening" feature of smartphones, but built for enterprise.
The AI answers on your behalf, asks for the caller's identity and the purpose of their call.
It only transfers the communication to you if the contact is relevant (VIP, identified client).
The rest is politely declined or noted.
Expertise: AI Personal Assistant
A dedicated collaborator per employee.
Give every member of your team their own voice assistant, configured via a unique prompt.
The AI knows the employee's business context, calendar, and client list.
It can hold specific, qualified conversations (e.g., Level 1 tech support, real estate lead qualification) before passing the baton.
OpenAI Technology & Total CRM Synergy
Nothing is lost, everything is analyzed.
Our agents use OpenAI Whisper (Speech-to-Text) for perfect comprehension, and OpenAI's LLM to formulate smart answers in real-time.
Even better: every AI conversation is recorded, summarized, and logged in your CRM.
Why trust your calls to Un1ty Artificial Intelligence?
- "Always-On" Operation: Unlike a native iPhone filter that depends on your battery and 4G coverage, our AI Boss-Secretary is hosted in the cloud. Even if your mobile is turned off or in airplane mode halfway across the world, the AI answers, qualifies, and pushes the data to your CRM.
- Maximum Focus (Deep Work): Your sales and executive teams are no longer interrupted by cold calls or low-value requests. They only speak to the people they want to speak to.
- Seamless Handover: The AI agent knows its limits. As soon as a request requires human empathy or complex validation, it instantly transfers the call to the most qualified available agent, complete with the conversation's context.
- Premium Customer Experience: No more full voicemails or endless hold music. Your callers feel like they are speaking to a real human assistant, instantly elevating your brand image.
Supercharge your business with telephony integrated into your tools
With Un1ty, your business telephony integrates effortlessly with your existing communication solutions and business tools.
How many opportunities did you miss last night?
Stop letting your voicemail run your business. Test our voice agent.
Our customers testimonials
We work with Un1ty with several of our companies and we are very satisfied with the service provided as well as the support!
Lisa Chang
I’ve been a Un1ty customer for a while now (I even knew Mon Mobile Pro!!). It’s a pleasure working with them — I’ve had no communication issues with the technical team, who always respond quickly and efficiently.
Christophe Guillard
“They never let us down and regularly check in to ensure everything is running smoothly. I highly recommend their services to anyone looking for a reliable, competent, and customer-focused partner.”
Aline Bermudez
Un1ty, the future-focused business communication solution
At Un1ty, technology serves people—not the other way around.
Convert unused mobile data into donations for causes you care about through our 1% for the Planet commitment.
Choose refurbished professional devices to support your CSR commitments and promote the circular economy.
Frequently asked questions
What is the difference between an AI Agent and a classic Voice Menu (IVR)?
A classic IVR operates with strict rules and keypad inputs (DTMF). The AI Voice Agent understands natural language. The caller speaks normally, explains their problem, and the AI generates a relevant response in real-time, offering a fluid and human experience.
Can the AI Agent really replace a receptionist?
An AI agent can automate many receptionist tasks, including: Call greeting, Request qualification, Call routing, Simple inquiries. However, it does not fully replace humans in complex or sensitive situations. It acts as an intelligent assistant that filters requests and supports teams.
How does the AI Boss-Secretary work if I have no cell service?
This is our strength compared to consumer systems like Apple Call Screening. Un1ty filtering happens at our network infrastructure level, before it even reaches your device. If your mobile is offline or turned off, the AI takes the call, handles the conversation, and you will find the complete report in your CRM or via email when you reconnect.
Does the caller know they are speaking to an AI?
Our AI voices are ultra-realistic and latency is kept to an absolute minimum. However, for reasons of transparency and trust, we recommend configuring the agent to introduce itself as the virtual assistant of the company or the requested person.
How do I customize the AI Personal Assistant?
Every Un1ty user can configure their AI's "brain" via a text prompt. You can give it strict guidelines: "You are Mark's assistant. If a client asks for a demo, give them the Calendly link. If it's a supplier, take a message."
What happens if the AI doesn't know the answer?
The AI Agent is programmed not to invent information. If a question falls outside its scope or prompt, it politely apologizes and offers to transfer the call to a human agent or take a detailed message.
Can I trace the calls handled by the AI?
Absolutely. That is the power of our ecosystem. Even if the AI handled the call end-to-end without disturbing you, the audio recording, full transcription, and action summary are instantly pushed to the contact record in your CRM.
Are voice agents available in multiple languages?
Yes, the OpenAI Whisper / LLM technology allows us to understand and converse fluently in dozens of languages (English, French, Spanish, German, etc.), which is ideal for international companies. The AI can even detect the caller's language and adapt automatically.
Can the AI book meetings for me?
Yes. Coupled with business integrations (like Calendly or your CRM), the AI Personal Assistant or AI Receptionist can check your availability and offer time slots to the caller directly over the phone.
Does the AI voice sound like a robot?
No. We use the industry's latest Text-to-Speech synthesis models. The agent's voice includes natural intonations, pauses, and breaths, making the exchange extremely close to a human conversation.
Is the AI's response time slow on the phone?
Thanks to OpenAI's advancements and our cloud infrastructure, the latency between the end of the caller's sentence and the AI's response is minimized to the extreme (often under a second), guaranteeing a fluid discussion without awkward silences.
Can the AI Agent send SMS during the call?
Yes. Depending on your prompt configuration, the AI can tell the caller: "I'm sending you the link via SMS right now," and trigger a text message containing a link to a product page or FAQ before it even hangs up.
