Un1ty × 3CX: Your Phone System, Finally Freed from the Desk

Un1ty is the communication platform that combines the power of the 3CX phone system with an AI-enhanced international mobile telephony solution.

Even better, Un1ty also integrates with your business tools (CRM and ticketing platforms) to centralize all your customer conversations in one place.

Key Features of the 3CX Integration with Un1ty Mobile Telephony

More than an integration—your telecom operator

  • Local, national, or mobile numbers for all your employees
  • Simplified number porting: want to keep your existing numbers? We manage the porting of your current lines to the Un1ty network with no service interruption
  • Regulatory compliance: we ensure compliance with local telecom regulations and access to emergency numbers

Merge your eSIM and your 3CX phone system

  • Native Dialer: Employees place business calls directly from the familiar green “Phone” button on their device. Calls travel through the GSM network (HD quality) and are routed through your 3CX phone system.
  • Full Visibility: Even when calls are made from mobile devices, they are fully recognized by the 3CX server. Calls can be recorded, logged in your CRM, and analyzed by our AI tools (summaries and sentiment analysis).
  • Single Business Number: Display your office or sales department number—even when calling from a personal mobile device (BYOD).

Borderless performance

  • Deployment of your 3CX instance in the cloud region closest to your users, ensuring ultra-low voice latency while maintaining data sovereignty.

Benefits of the 3CX Integration with Un1ty Mobile Telephony

  • Increase team productivity and enhance customer insights with Un1ty AI: benefit from voicemail transcription, automatic call summaries, and enriched CRM logging.
  • Simplify your tools and billing: no more fragmented invoices (operator + hosting provider + integrator). With Un1ty, you get a single, clear, and transparent invoice for your entire telephony infrastructure.
  • Ensure the highest quality for your customer conversations: by controlling the entire communication chain—from the SIP trunk to the SIM card—we deliver superior audio quality and faster incident resolution than traditional resellers.
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    How to Install the 3CX × Un1ty Integration

    With or without a server—we’re ready

    • Turnkey Solution: Don’t have a 3CX server yet? We provide a hosted 3CX instance, along with licenses and phone lines. This is the fully plug-and-play option.
    • BYO Mode: Already have a 3CX server? We simply connect our SIP trunks and deploy our eSIMs, integrating our network directly into your existing infrastructure.

    Deployment in minutes

    Activating your 3CX mobile lines is immediate. Follow these steps:

    1. User Creation: Our team (or your administrator) creates the user account on the 3CX server.
    2. QR Code Delivery: The user receives a welcome email containing their personal activation QR code.
    3. Scan & Activation: They scan the code with their smartphone, and the eSIM profile installs automatically.
    4. Ready to go: The mobile device is now connected to the 3CX phone system. The user can place and receive calls while benefiting from call recording and CRM screen-pop features.

    How the Un1ty Mobile Telephony Integration with 3CX Works

    • Certified SIP Trunks: Our interconnections are officially certified by 3CX, ensuring perfect compatibility with future software updates.
    • Data Sovereignty: With multi-region hosting, your data remains stored within the jurisdiction of your choice.
    • Fraud Protection: Our systems monitor traffic in real time to detect and block any fraudulent calls or attempts to compromise your phone system.
    3CX | Integration Un1ty
    Customer Support
    Install the integration
    CREATED BY
    3CX

    Our customers testimonials

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    We work with Un1ty with several of our companies and we are very satisfied with the service provided as well as the support!

    Lisa Chang

    I’ve been a Un1ty customer for a while now (I even knew Mon Mobile Pro!!). It’s a pleasure working with them — I’ve had no communication issues with the technical team, who always respond quickly and efficiently.

    Christophe Guillard

    “They never let us down and regularly check in to ensure everything is running smoothly. I highly recommend their services to anyone looking for a reliable, competent, and customer-focused partner.”

    Aline Bermudez